We take pride in our products and are confident that they are ready to be loved and used. If, however, your item doesn't meet your expectations or fails to bring you joy, we offer a hassle-free 30-day return policy. Simply follow the steps below to initiate a return:
To ensure a smooth return process and for the sake of the environment, kindly make sure to retain the original packaging you received. It helps us minimize waste and reduces our ecological footprint.
Please note that some items may be subject to restocking fees. For more detailed information, please refer to our comprehensive return policy, which can be found on our website.
At Mojo Boutique customer satisfaction is our top priority. If you have any further questions or concerns, feel free to reach out to us at any time. We are here to assist you!
We look forward to serving you :-)
At Mojo Boutique, we prioritize delivering your orders in a timely manner and for free while ensuring the safety of your items. Here's some important information regarding our shipping and delivery process:
Delivery Timeframe:
For all items currently in stock, you can expect your order to be delivered within 5 to 7 working days. We understand the importance of receiving your purchases promptly, and that's why we strive to minimize waiting times.
Free Shipping:
We offer free shipping on all our items, regardless of the order value. We believe that shipping costs should not be a barrier to enjoying our products, so we've got you covered.
Expedited Service:
In case you require your item sooner, we provide an expedited service option. With this service, you can receive your order within 2 to 5 business days. Just let us know your preference, and we'll make it happen. And yes, this expedited service is also free of charge, and there's no minimum order requirement.
Extra Expedited Shipping:
If you have an urgent need for your items and cannot wait for the regular expedited delivery timeframe, we offer an extra expedited shipping option. By choosing this service, your order will be shipped within two business days. However, please note that there will be an additional charge for this service, which will be based on our standard shipping rates through FedEx Ground Service.
Contact Us for Expedited Shipping:
If you require the extra expedited shipping service, please don't hesitate to contact us at noellie@mojoboutique.com. Our dedicated support team is always here to assist you. We aim to reply to all inquiries within 48 hours, ensuring a seamless shopping experience for you.
Special Handling for Mirrors and Furniture:
For mirrors and furniture items that include glass, we take extra precautions during the delivery process to ensure they arrive safely. These fragile items are shipped with Ltl (Less than Truckload) service, which typically takes 7 to 14 business days. The longer timeframe is necessary to ensure that your delicate items reach you in perfect condition.
Delivery Dates and Product Pages:
We provide clear delivery date information on each product page. This way, you can easily see the estimated timeframe for delivery before making a purchase decision.
Items not immediately available:
In some cases, certain items may not be in stock but are available to order. This means that we are in the process of handmaking them exclusively for you. To secure your desired item, make sure to reserve it. We create small, exclusive batches at a time to maintain the quality and uniqueness of our products.
At Mojo Boutique, we value your satisfaction and are committed to delivering your orders efficiently. Feel free to reach out to us with any questions or concerns, and we'll be more than happy to assist you.
We are delighted to offer free shipping without any minimum amount or minimum order on our website. Our goal is to make the shopping experience as convenient as possible for our customers.
Please note that there are certain exceptions when it comes to shipments to Alaska and Hawaii. For these specific regions, we have a flat fee of 60 USD per item. This charge is necessary due to the unique logistical challenges associated with delivering to these areas.
At Mojoboutique.com, the safety and security of our customers' payment information is our top priority. That's why we have partnered with trusted payment processors such as Apple Pay, Google Pay, Meta Pay, and Shopify Payments. Shopify Payments, in particular, is a renowned payment processor and a trusted industry leader in online shopping. They have implemented robust measures to protect your data, ensuring that all credit card transactions are 100% secure. You can confidently make credit card payments on our website, knowing that your personal and financial information is safeguarded throughout the payment process.
We understand that some customers prefer alternative payment methods, which is why we also offer the convenience of PayPal. PayPal is a widely recognized online payment platform that provides an extra layer of security for your transactions. By choosing PayPal, you can enjoy a seamless payment experience with the assurance of their reliable payment system.
Furthermore, we understand the importance of flexibility in managing expenses. That's why we offer installment options through Shop Pay, a reputable pay later service. With Shop Pay, you can split your purchase into manageable installments, making it easier for you to budget your expenses without compromising on the products you love.
At Mojoboutique.com, we are committed to providing you with a safe and convenient shopping experience. Rest assured that your payment details are protected when you choose to shop with us, thanks to our collaboration with Shopify Payments, PayPal, and Shop Pay. Your security and satisfaction are our utmost priorities.
Transparency, sustainability, and ethical practices are at the core of everything we do. Here's what sets us apart:
A Philosophy: Mojo Boutique isn't just a web shop; it's an online Boutique with a philosophy. Our goal is not to offer an endless array of products but to curate a collection that embodies mindfulness, authenticity, and harmony. We cater to mindful shoppers who reject what is artificial and seek meaningful experiences in their lives. By choosing Mojo Boutique, you align with a community of individuals who appreciate the value of conscious consumption and mindful living.
Transparency: We take pride in knowing the origins of every eco-friendly or recycled material we use. Our products are handcrafted by independent traditional artisans from Bali, rural Indonesia, and small family businesses. We choose not to work with large factories that may have questionable work ethics, and we strictly avoid the use of chemical processes in our creations. When you order from us, you not only elevate your interior with unique handmade creations but also empower local artisans and their communities, enabling them to sustain their traditional craftsmanship.
Short Series: We believe in the value of exclusivity and avoid overproduction by crafting in small series. This approach ensures that each item retains its uniqueness and reduces the need to dispose of surplus items after production and transport.
Fair Price: At Mojo Boutique, we prioritize the well-being of our artisans. We ensure that all items sold on our website are created under the best working conditions. The natural materials used in our products are sourced from sustainable resources. To maintain our commitment to fairness, the average net margin of Mojo Boutique does not exceed 5%. We guarantee that each item is priced competitively without compromising on ethical and ecological values.
Unique Order Conditions: When you place an order with us, we go the extra mile to make your shopping experience exceptional. We offer free shipping with 100% CO2 compensation, ensuring that your purchase has a minimal impact on the environment. We provide fast delivery for all items in stock, so you can enjoy your new handmade treasures sooner. Additionally, we prioritize ecological packaging by using cardboard boxes proportionate to your order size and eliminating the use of sagex. As part of our commitment to sustainability, we plant a tree in Indonesia for every order placed.
Join us at Mojo Boutique, and together, let's make a positive impact on the world, one artisan-made creation at a time.
We are an American company dedicated to bringing you exquisite furniture and decor for your home. While we don't have a permanent physical shop, we offer our exclusive products online, allowing you to conveniently browse and purchase from the comfort of your own home.
Located at 30 N Gould St Ste R in Sheridan, WY 82801, Mojo Boutique LLC operates as an e-commerce business, specializing in curating stylish and unique pieces for interior design enthusiasts.
We are a woman-owned, family-run small business dedicated to the art of simplicity. Allow us to introduce ourselves - we are Noëllie and Oliver Scherrer, the passionate owners behind our brand.
Our journey began during our time living in Bali, where we were captivated by the breathtaking beauty of nature and embraced a minimalist lifestyle. Inspired by the tranquility of our surroundings and driven by a desire to share our love for simplicity, we founded Mojo Boutique in Europe. In March 2023, we expanded our business and launched Mojo Boutique in the USA.
While immersing ourselves in the Balinese culture, we learned to speak Indonesian and formed deep connections with local artisans. We were truly amazed by their dedication to using and recycling natural materials for their sustainable creations. However, we also discovered that these talented traditional artisans faced challenges when it came to selling their items internationally.
Motivated by our admiration for the artisans and their incredible craftsmanship, we decided to bridge this gap. We wanted to bring the world the unique handmade creations of these traditional artisans and showcase their ancestral know-how to a global audience. Thus, Mojo Boutique was born as a platform to share these extraordinary pieces.
At Mojo Boutique, you will find a carefully curated selection of items, mostly designed by us in collaboration with the artisans. Our collections represent a harmonious blend of their unique know-how and the boho-minimalist style that defines Mojo Boutique. Each item tells a story, reflecting the beauty of nature, simplicity, and the artisans' remarkable craftsmanship.
We invite you to explore our collection and embark on this journey with us. By supporting Mojo Boutique, you not only acquire a one-of-a-kind piece but also contribute to the sustainable development and empowerment of traditional artisans from around the world.
Join us in celebrating the art of simplicity and the beauty that nature offers. Together, let's make a difference in the lives of artisans and appreciate the remarkable treasures they create.
